Program Overview

Medical Administrative Assistant Continuing Education

student and teaching sitting at table laughing, book on table
This course provides training for the skills required to work as a medical administrative assistant. Course topics include electronic medical records, health insurance, basic medical terminology, anatomy and physiology, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, and assisting physicians and medical staff. After successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). Students must have working knowledge of computer skills. Textbook required.


Prerequisites and Requirements

These items are not covered in the course fee

  • Proof of High School Diploma or high school equivalency
  • A hunter green lab coat or scrubs. No flip-flops, sandals, or jeans.
  • Upon successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). 


The registration deadline is 5 days prior to the class start date. This course qualifies for financial assistance and the grant deadline is 10 days prior to the class start date. 

Note: Since prerequisite documentation is required at the time of registration, online registration is not available.

If you have questions or need more information, email cealliedhealth@durhamtech.edu.

Estimated Tuition & Fees

$190

Contact Hours

180

Location

Duke Street North

MED-3300C Medical Administrative Assistant-Hybrid

This 110 hour hybrid course provides training for the skills required to work as a medical administrative assistant. Course topics include health insurance, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, and assisting physicians and medical staff. After successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). Students must have working knowledge of computer skills. Textbook required. Upon successful completion, students are eligible to take the national certification exam.
Section Number Dates Location Building Room Time Format
This course is not being offered this term.

HIT-3700B Electronic Health Records

Introduces basic concepts of use and maintenance of an Electronic Health Records (EHR) system. Provides exposure to basic navigation of an EHR. Explores issues around privacy, security, government regulations and ethical legal aspects of the health information technology environment. Students will demonstrate how to register a new patient in the Electronic Health Record, and how to schedule appointments for new and existing patients. Also, students will demonstrate how to enter patient data, physician orders, and order prescriptions. Program graduates may register for the certification exam on the National Healthcareer Association (www.nhanow.com) website. Students must pass the course with an 80% or better to sit for the CHERS (Certified Heath Electronics Records Specialist) exam. Textbook required. 96 hours. $180
Section Number Dates Location Building Room Time Format
This course is not being offered this term.

MED-3300D Medical Administrative Assistant With, EHR Hybrid

This 180-hour hybrid course (108 hours seated and 72 hours online) provides training for the skills required to work as a medical administrative assistant and electronic health records specialist. Course topics include health insurance, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, electronic health records, assisting physicians and medical staff. After successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA) and electronic health records specialist (CEHRS). Students must have working knowledge of computer skills. Textbooks required.
Section Number Dates Location Building Room Time Format
70294
1/27 - 6/2
1/27 - 6/2
DSN
105
ONLINE
M 6:00 PM - 9:00 PM
T,W,TH,F,S,SU 1:00 AM - 5:00 AM
Hybrid