Program Overview

Medical Administrative Assistant Continuing Education

student and teaching sitting at table laughing, book on table
This course provides training for the skills required to work as a medical administrative assistant. Course topics include electronic medical records, health insurance, basic medical terminology, anatomy and physiology, effective telephone etiquette, appointment scheduling, internal and external customer service, financial records of patients, and preparation of medical reports. Students also gain experience in understanding medical laws and ethics, using effective oral and written communications, handling front-office operations, and assisting physicians and medical staff. After successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). Students must have working knowledge of computer skills. Textbook required.


Prerequisites and Requirements

These items are not covered in the course fee

  • Proof of High School Diploma or high school equivalency
  • A hunter green lab coat or scrubs. No flip-flops, sandals, or jeans.
  • Upon successful completion of the course, graduates will be eligible to sit for the National Healthcareer Association certification exam for medical administrative assistants (CMAA). 


The registration deadline is 5 days prior to the class start date. This course qualifies for financial assistance and the grant deadline is 10 days prior to the class start date. 

Note: Since prerequisite documentation is required at the time of registration, online registration is not available.

If you have questions or need more information, email cealliedhealth@durhamtech.edu.

Estimated Tuition & Fees

$190

Contact Hours

180

Location

Duke Street North

Upcoming Class Offerings for Medical Administrative Assistant With, EHR Hybrid (MED-3300D)

Section Number Dates Location Building Room Time Format
70294
1/27 - 6/2
1/27 - 6/2
DSN
105
ONLINE
M 6:00 PM - 9:00 PM
T,W,TH,F,S,SU 1:00 AM - 5:00 AM
Hybrid