Help Hub

Get Answers: The ConnectCenter is staffed with knowledgeable Durham Tech students who will assist you with any question(s) regarding the College via phone, email, form, or chat.

Please note: The hours listed below are for online assistance or scheduled appointments during Fall Semester 2020.

Becoming a Student Phone Email Hours
Admissions and Enrollment 919-536-7200, ext. 1800 admissions@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Advising 919-536-7200, ext. 1124 advising@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m..
Student Information and Records 919-536-7200, ext. 1800

studentrecords@durhamtech.edu

M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Registration 919-536-7200, ext. 1800 registration@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Durham Tech Bookstore 919-536-7201, ext. 1034 kj.wright@follett.com View Bookstore web page
Student Resources Phone Email Hours
Accessibility Services 919-536-7208 accessibilityservices@durhamtech.edu Monday – Friday: 8 a.m. – 5 p.m.
Business Office/Cashier 919-536-7201 accountsreceivable@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Campus Police and Public Safety 919-536-7255, ext. 5555 campuspolice@durhamtech.edu M, Th, F 8 a.m. - 5 p.m.
T, W 8 a.m. - 6 p.m.
Career Services 919-536-7200, ext. 1404 careerservices@durhamtech.edu Virtual appointments
M-Th 9 a.m. - 7 p.m.
Center for Academic Excellence 919-536-7232, ext. 2404 cae@durhamtech.edu Book an appointment
Center for the Global Learner 919-536-7264 cgl@durhamtech.edu Email for appointment
College and Career Readiness 919-536-7218, ext. 3003 NA Monday – Thursday: 8:30a.m. – 5 p.m.
Computer/Internet Assistance 919-885-4352 westm@durhamtech.edu  Request Form
Corporate Education 919-536-7241 View web page Email for appointment
Counseling Services 919-536-7200, ext. 1408 counseling@durhamtech.edu Monday – Friday: 8 a.m. – 5 p.m.
Emergency Financial Assistance 919-536-7200, ext. 1408 mosleylk@durhamtech.edu Monday – Friday: 8 a.m. – 5 p.m.
Financial Aid 919-536-7209, ext. 1503 financialaid@durhamtech.edu Find your advisor
Financial Coaching 919-536-7200, ext. 1407 chapmanl@durhamtech.edu Schedule an appointment
Food Assistance 919-536-7231, ext 8194  dormadyj@durhamtech.edu Request Form
Library 919-536-7211, ext. 1631 library@durhamtech.edu Visit Library Hours or Online Chat
Office of Institutional Equity & Inclusion 919-536-7200, ext. 5108 title9coordinator@durhamtech.edu Email for appointment
Placement Testing NA NA Sign up for Testing
Small Business Center 919-536-7241, ext. 4502 thomasa@durhamtech.edu Request an appointment
Veterans Services 919-536-7200, ext. 1510 vaservices@durhamtech.edu Email for appointment
Technical Support Contact
Self-Service/ WebAdvisor/ ConnectMail helpdesk@durhamtech.edu919-536-7200, ext. 6111
Sakai Phone/email/chat
Website  webmaster@durhamtech.edu
Software Phone Web Page
Ellucian GO App 919-536-7200 Download the App
Office 365 919-536-7200, ext. 6111 Learn more about Office 365
Online Learning Web Page
How to Register, FAQs Learn more about Online Learning
Types of Online Courses Read about online delivery methods
Self-Service/ WebAdvisor/ ConnectMail Web Page
Getting Started with ConnectMail Learn more about ConnectMail (PDF) or see Accessing ConnectMail video (below)
Activate Your Account or Reset Your Password Activate/Reset Your Password or view Activating Your Account video (below)
How to Add or Withdraw from a Course Learn more about course add/withdrawal
How to Waitlist a Class View Waitlist directions (PDF) or view Waitlist video
Online Tutorials  
Activating Your Account Using WebAdvisor
Accessing ConnectMail
Registering for Classes Through Self-Service
Sakai Logging In
Sakai Help Sakai Help Resources
Sakai Help Desk Sakai Help Resources for Students
Sakai Tour
How to Post in Forums
How to Submit an Assignment
Taking a Test in Sakai