Resources for Students Affected by Coronavirus

Durham Tech Students,

In response to the COVID-19 pandemic, we have created this page to share College and community resources available to you. Check this page regularly for updated information through the Coronavirus response period. If you have specific questions or needs that arise that may not be on our radar, please email me. Take care of yourselves and each other, and know that you have a team of faculty and staff here to support you.

Dr. Christine Kelly-Kleese
Vice President, Student Engagement, Development, and Support

VIDEO: Encouraging words from Durham Tech faculty and staff. 

Durham Tech Resources

Keep Learning

Information related to instruction, registration, withdrawals, financial aid, and answers to frequently asked questions.

View Keep Learning

Stay Connected

Join a Student Interest Group to develop relationships that make your Durham Tech journey a success.

View Student Interest Groups

Access to Technology

Durham Tech staff are working to assist students who are struggling to access computers and internet services while the campus is closed. Complete the Durham Tech Computer Assistance Request to apply for direct assistance and to connect to other resources. If you have questions about completing the form, please contact Maggie West.

Grants from Coastal Federal Credit Union and institutional CARES Act funds enabled us to purchase 63 new Chromebooks and bags. Currently enrolled Durham Tech students who complete the Loaner Laptop Request Form and meet eligibility requirements may borrow a laptop for the semester. Students will also need to complete a Borrower’s Agreement Form before picking up their laptops. These computers are expected to be returned at the end of each semester so that other students may borrow them. However, a computer may be renewed if the student is enrolled in the subsequent semester.

Email Maggie West or Julie Humphrey you have questions.

Accessibility Services

Durham Tech will continue to assist students with accommodations. Students interested in receiving services should visit the Accessibility Services webpage, where required accommodation forms and associated guidelines can be found. Once documentation has been completed, please send it to the Accessibility Services email; if documentation includes private information, contact us directly for how to securely submit those materials. Students will then be contacted to discuss and arrange proper accommodations. Accommodation plan meetings will be conducted via phone, until further notice. If you have questions, please contact Lakea Teel, Imasha Adisa, or Letoria Brown. All accessibility counselors will be available from 8 a.m. - 5 p.m., Monday through Friday.


For support from an Academic Advisor, please send an email message to your assigned academic advisor. You can find the name of your assigned academic advisor in Self-Service under Student Planning → Go to Plan & Schedule → Advising.

Career and College Promise (CCP) students should follow the CCP enrollment process and contact their appropriate College Liaison or email if they have questions.

If no name is listed, please reach out to the appropriate advisor below. Starting Monday, May 18, staff will be available daily Monday – Thursday: 8:00 a.m. – 5:00 p.m. and Friday: 8 a.m. – Noon. Please use the information below to contact your advisor. You may also email Advising Services.

Last Name Begins with Academic Advisor Email
A – F Lori Heiger
G – L Shana Curl
M – S Blake Williams
T – Z Holly June
If you are... Academic Advisor Email
A post-baccalaureate or visiting student Kurt Laudicina
An Orange County student with no assigned advisor Eliza Murphy
Iesha Cleveland

Students may order textbooks and other essential items on the bookstore website. Bookstore staff are providing free ground shipping on all orders. If you have questions about textbook check-ins and returns, view the instructions on how to return rental textbooks online.

Career Services

Students and alumni can schedule virtual appointments (9 a.m. - 7 p.m. Monday - Thursday) with career counselors via Zoom. Career Services may also be contacted via email at Durham Tech uses College Central Network (CCN) as its official resume and job posting service. CCN is available to students and alumni 24 hours a day, 7 days a week. Sign in to CCN.

ConnectSessions (New student orientations)

In-person ConnectSessions have been cancelled for the foreseeable future. Incoming students are encouraged to complete the ConnectSession online.

Counseling Services

To accommodate students who would typically meet face-to-face with a counselor, we will provide virtual services, including phone calls and video chats. In addition to providing referrals to appropriate community resources, counselors will be available to assist you with your needs 8 a.m. - 5 p.m. Monday through Friday. If you need counseling support, please send an email from your ConnectMail account to Karen Mosley, Coordinator of Counseling Services. Once your email is received, a member of our counseling staff will contact you to discuss how we may be able to support you during this time.

Coronavirus Aid, Relief, and Economic Security (CARES) Act Grant

The Coronavirus Aid, Relief, and Economic Security (CARES) Act includes a Higher Education Emergency Relief Fund (HEERF) that provides emergency funding to higher education. A portion of these funds have been set aside for students who have expenses related to the disruption of campus operations due to the Coronavirus (COVID-19). The funds are meant to help pay bills, obtain food, and provide for your families during these difficult times.

Review the eligibility requirements and complete the online application form.

Emergency Financial Assistance Program (EFAP) and FinishLine Grant (FLG)

If you find yourself facing a financial emergency that that threatens your ability to finish school, Durham Tech has two programs you can apply to:

Emergency Financial Assistance Program: A one-time grant that can help eligible students with rent emergencies, past due utilities, childcare expenses, or even car repairs. If you are in need of support regarding food insecurities, please refer to the Durham Tech Food Assistance Request form.

Finish Line Grant: A grant of up to $1,000 per semester that assists eligible students who have completed at least 50 percent of their credit or noncredit program, providing funding to assist with unexpected housing, transportation, medical, course-related, or emergency expenses.

Financial Aid

For support from your Financial Aid Advisor, please send an email message. Staff will be available daily 8 a.m. - 5 p.m. During summer hours, May 18 –  July 31, Friday hours are 8 a.m. - Noon. Use the information below to contact your advisor. You may also email Financial Aid

Last Name Begins with Financial Aid Advisor Email
A – C Nadine Ford
D – H Robert Leonard
I – M Kiara Ireland
N – S Frances Lunsford
T – Z Glen Fisher

Students receiving veterans benefits should contact Justin Gray.

It is important for students receiving Financial Aid benefits to continue in their courses. Current guidance from the Department of Education is clear that students who stop attending must have their benefits reassessed. If you are not able to continue in your classes and have received financial aid for the semester, please be sure to contact your Financial Aid Advisor to discuss your particular situation.

Financial Coaching

The COVID-19 crisis has caused financial struggles for countless families. Know that you are not alone, and that the team at Durham Tech is here to support you and your family during this challenging time. Free and confidential personal finance services are still available to students. These services currently include the following:

Free and Confidential Personal Finance Coaching
Virtual coaching is available by appointment. Schedule a one-on-one appointment online or email Larry Chapman. Examples of how the financial coach can help:

  • Talking with a creditor
  • Finding creative ways to cut expenses
  • Filing for unemployment benefits
  • Sticking to a bare-bones budget  

Stimulus Resources
This Stimulus Bill Fact Sheet has been created to help you understand the bill’s applicability to your personal situation.

If you believe you qualify for a stimulus payment, but have not yet received one, please check the status.

If you are a non-filer and would like to provide the IRS with your information to receive your payment via direct deposit, please provide that information on this site.

In this video, Larry Chapman shares advice on how to manage money during a crisis.

Enrollment Information

The College now has a secure system to submit requested documents electronically to the Admissions, Registration, and Records office. Follow the instructions to submit electronic documents. Acceptable digital formats include PDF, JPEG, TIFF, GIF, and PNG.

Food Pantry

Durham Tech now offers bags of groceries, frozen family meals, and feminine hygiene products to currently enrolled Durham Tech students for pick up on Wednesdays. After completing the Durham Tech Food Assistance Request form, the food pantry staff will contact you to provide the pick-up address and your scheduled time.

Help Hub

Not finding what you need? Use our Help Hub to view videos on how to access WebAdvisor, ConnectMail, Self-Service, and Sakai; reset your password, withdraw from a course, or how to waitlist a class. Plus there are phone numbers and web page links for contacting key departments and services.

High School Students

Career and College Promise (CCP) students who are currently enrolled will be advised for summer and fall through online or virtual advising. Your College Liaisons are working remotely and are available through email or cell phone. 

Students interested in enrolling in CCP can attend an online Information Session. Please register for a session and you will receive an email with instructions on how to access the virtual session.

Graduating seniors who have applied to Durham Tech will be contacted by the Liaison assigned to your school. Students interested in applying to Durham Tech should contact the Liaison assigned to your school or

Graduating seniors who live outside Orange and Durham counties and have applied to Durham Tech should check their email for enrollment information.

High School Equivalency (GED®) and (HiSET®) Students

All students registered for on-campus High School Equivalency classes have access to online HSE prep. If you need assistance activating your account, please contact Dr. Rita Best.

International Students (F-1 visa status)

Your F-1 student status will remain active if you begin logging in and submitting assignments once classes transition to online delivery starting on March 30. Please feel free to email the International Student Advisors (Heidi White, Gina Perryman, or Emmanuella Martin) with any questions regarding your F-1 status and beyond, and we will do our best to support you via email or virtual meetings during this complicated time.

A virtual advising meeting is available to any current students or prospective applicants every Thursday at 1 p.m. via Zoom. Join us here (password: CGL) 

Students or applicants who need to submit documentation to International Student Services should do this via the new secure Electronic Document Submission Process.

Library due dates have been extended. Materials are not due back to the library until the college reopens. No late fines will accrue.

Many library resources are available online. If you need assistance accessing these resources, email the Library with your questions. 24/7 online chat assistance is now available. The chat service is staffed by Durham Tech librarians Monday – Thursday, 8 a.m. – 5 p.m. and Friday,  8 a.m. – noon. In the evenings and on weekends, it is staffed by ChatStaff librarians. 

To search for articles and ebooks, use your ConnectMail username and password to log in to the Off Campus Databases web portal or begin your search with one of the library’s databases. Also, see the Library’s collection of 83 Research Guides for a variety of courses and programs.

You may access streaming video through Films on Demand, and then look for “Films on Demand,” “Films on Demand: Allied Health,” and “Films on Demand: World Cinema.” The three collections include a large general collection with nearly 44,000 films and clips for many subjects.

Staying Connected

The Student Government Association (SGA) is here to support you. View a note from the SGA in response to COVID-19 on their web page and learn how to contact them.

Join a Student Interest Group to develop relationships that make your Durham Tech journey a success.

Tutoring Through Upswing and Zoom

The Center for Academic Excellence provides online tutoring through Zoom and Upswing.

Book an Appointment with a CAE Tutor

CAE tutors are available to you online through Zoom. We may not be on campus, but we still want to assist you with your online courses. There are two ways to book an appointment:

  1. Call 919-694-7084 or email In your email or voicemail, please include your name, phone number, the subject for which you need tutoring, and the days and times you are available.
  2. You may also request tutoring using the online request form. Please fill out the information as completely as you can so we can pair you with an appropriate tutor.

View the tutoring schedule.

Book an Appointment with Upswing

Access Upswing by using the same username and password that you use for Self-Service. Once logged in, use the search box at the top of the Upswing Virtual Learning Platform to search for a tutor in your desired subject. If you have any questions on how to navigate through Upswing, call us at 919-694-7084, or email 

NOTE: Students under 18 need permission from a parent or guardian to use our online tutoring services. If you are under 18 and wish to use CAE tutors online or via Upswing, contact us prior to using the services.

Community Resources

Internet Access

Cell Phone and Data Plans: Many wireless phone providers are expanding access for customers who have cell phone plans with limited data, allowing unlimited smartphone data during this crisis. Major cellphone carriers, including T-Mobile, Verizon, AT&T, and Sprint, will keep users connected and waive late fees for 60 days. Contact your provider for more information.

Wi-Fi Hot Spots: Spectrum, AT&T, Verizon, and Xfinity/Comcast have all opened their Wi-Fi hotspots in the community for public use, with no sign-in required.

Charter Communications (Spectrum’s parent company) is now offering free Spectrum broadband internet and Wi-Fi access to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll, call 1-844-488-8395. Installation fees will be waived for new student households. This resource is available for 60 days, starting March 16.

AT&T offers wireline home Internet service for $10 per month to qualifying households:
• With at least one resident who participates in the Supplemental Nutrition Assistance Program (SNAP) and
• With an address in AT&T’s 21-state service area and
• Without outstanding debt for AT&T fixed Internet service within the last six months or outstanding debt incurred under this program

This is a long-term offer, available to customers during and after this crisis.

Lifeline Support is a federal program that lowers the cost of either phone or internet access.

Durham Tech is not connected to any of the above programs and can’t guarantee availability.

Many providers have committed to continuing service and waiving late fees to avoid disruptions of service and are willing to accommodate customers experiencing economic hardship related to the coronavirus. Many wireless phone providers are also expanding access for customers who have cell phone plans with data and will allow unlimited smartphone data during this crisis. Contact your provider for more information.


For emergency shelter and transitional housing resources in Orange County:

For emergency shelter resources in Durham County:

  • Contact Entry Point Durham for intake by phone in order to access shelter at Urban Ministries of Durham or Families Moving Forward. For more information, call 984-287-8309.
  • Durham Rescue Mission is currently accepting new check-ins between 12-5 p.m., seven days per week. Prospective clients will go through enhanced screening. For more information, call 919-688-9641.

If you are in need of emergency rental assistance, see the “Financial Emergencies” section below for more resources.

Questions about eviction or disconnections during this crisis? Not sure what to do if your landlord is trying to informally evict you despite the statewide moratorium on eviction hearings? Review these frequently asked questions from the Orange County Housing Department. Not sure what to do if you are staying in a hotel? Review frequently asked questions from the City of Durham.

Free and Reduced Lunch for K-12 Students

Durham FEAST sites will have free meals for kids aged 0-18 years, along with free shelf-stable ingredients and/or family-style casseroles for adults. Food will be available for pick-up according to the site schedule below. One person can pick up meals for the entire family. Kids do not need to be present to pick up their meals. All food is subject to availability and will be distributed on a first-come, first-served basis. Some vegetarian meals will be available at each site. No meals will contain pork or peanuts. Please see all the information in the links below to learn where the distribution sites are located and other important information. (Also available in Spanish.)

No Kid Hungry North Carolina is providing information about food resources when people text FOODNC to 877-877.

Orange County Schools are providing free lunch meals, prepared by the OCS Child Nutrition Services Department, available via ‘grab and go’ Pick-up Meal sites and Drop-off sites. View information on Pick-up and Drop-off Meal Sites locations and times.

Chapel Hill and Carrboro City Schools are providing free daily ‘grab and go’ lunches and snacks to children at 20+ community locations in the Chapel Hill-Carrboro area. View information on locations and times.

Community Food Pantries and Food Assistance

Apply for SNAP Benefits:

  • If you already receive SNAP benefits you may be eligible for increased benefits during these challenging times. If your income has changed, update your case worker by phone or through the DSS Mobile App. If you have children that attend a school that is closed but who would otherwise receive a free- or reduced-price meal, you may be eligible to receive additional replacement benefit for their meals as well.
  • If you do not already receive SNAP benefits, you can:
  • If you need assistance applying for SNAP benefits, Food Bank Benefit Outreach Coordinators are available to help answer questions and assist with completing your application. Complete this form and a coordinator will contact you within two business days.
  • Apply for WIC: 
    • A food assistance program for pregnant or breastfeeding mothers and children under 5.
    • To apply in Orange County, call the Health Department at 919-245-2422 or 919-245-2447.
    • To apply in Durham County, call the Lincoln Community Health Clinic WIC Office at 919-956-4042.
Durham County: End Hunger Durham has a searchable list of 55 Durham area food pantries. Or, download the free Durham Food Resources app to find resources close to you.

Orange County: 

  • The Town of Chapel Hill is maintaining an up-to-date list of food distribution resources.
  • Inter-Faith Council’s Food Pantry provides food bags to residents of Chapel Hill, Carrboro, and those who work in Orange County. Call 919-929-6380 to place a food bag order and arrange a pick-up time. Food bags will be brought to your car upon arrival. 
  • The Inter-Faith Council continues to serve hot meals daily in a grab-and-go format (lunch daily, dinner Monday-Friday).
  • The Food Bank of Central & Eastern North Carolina distributes food every Wednesday to Orange County residents, in partnership with the Chapel Hill Public Housing Office. Food is provided on a first come, first served basis. Please have enough room in your trunk for the food box to make the delivery as contact-free as possible. Pickups are at Chapel Hill Public Library (100 Library Drive, Chapel Hill) every Wednesday 10 a.m. - 12:30 p.m., except the 4th Wednesday of the month when pickups are available 1 - 3:30 p.m.
  • RENA Community Center provides food bags to any needy families. Hours currently vary, but open at least from 11 a.m. - 12:30 p.m. Monday – Friday. Call 919-918-2822 to confirm. 
  • Orange Congregations in Mission provides food bags to residents of the Orange County school district (including residents without children). Open 9 a.m. - 5 p.m. Monday through Friday for drop-in service. Call 919-732-6194, ext. 12.
  • TABLE is delivering bags of non-perishables and fresh food to families with children in the Chapel Hill-Carrboro City School System. If you have students in the CHCCS district and you are not already a TABLE recipient, sign up for their waiting list by calling 919-636-4860.
  • Orange County Orange County Senior Center Hot Lunch program distributes hot and boxed lunches during the week to qualified Orange County residents who are over 60. To enroll email or call 919-245-4256.
  • Orange County Seniors Supplemental Food box program distributes a box of non-perishable groceries once a month to qualified Orange County residents who are over 60. To enroll email or call 919-245-4243.  
  • Food Not Bombs: Request food or supplies, and they will respond within 48 hours.

If you purchase at least $50 in groceries using your SNAP Benefits/EBT card, Expensify will reimburse you for $50. Due to the demand, expect a delay, but learn more about submitting receipts.

Financial Emergencies

The following agencies provide emergency financial assistance:

Orange County

Contact the Housing Helpline at 919-245-2490 or to access emergency housing assistance, including help with past due rent, utility bills, and security deposits. Assistance includes:

Durham County

In response to the COVID-19 outbreak, mutual aid funds have been created in our community to provide relief to those most directly affected by this crisis. You may desire to also apply for funds through these grassroots resources:


Area utility companies are suspending disconnection for nonpayment effective immediately, and reconnecting customers whose services were shut off. These companies include Duke Energy, OWASA, City of Durham Water, and Dominion Energy.

Important note: You will continue to be charged for utility services. This is a welcome short-term reprieve from making payments in this time of financial hardship, but you will continue to be billed for services.

Low-Income Energy Assistance Program (LIEAP): Apply by March 31st for assistance with your energy bill. You must apply through your county Department of Social Services.

Experiencing Unemployment

If you are unemployed or experiencing reduced work hours due to COVID, review this information from the NC Department of Commerce, Employment Security for guidance and assistance.

The fastest and most efficient way is to file for assistance is online. Due to a high volume of online claims during the COVID-19 crisis, you may experience issues using the website. While unconventional, some applicants are more successful when completing their claim applications during non-peak hours (10 p.m. - 5 a.m.). Contact the Customer Call Center with questions and for assistance with claims at 888-737-0259.

If you are seeking employment, see the list of immediately available employment opportunities.

Healthcare for Uninsured or Under-insured Students

Below are community healthcare resources available to help you take care of you and your family:

Lincoln Community Health Clinic: Provides medical and dental care for adults and children, accepting most insurance plans including Medicaid and Medicare, with services available for uninsured patients on a sliding scale based on income. Contact: 919-956-4000

Piedmont Health: Provides medical and dental care for adults and children, accepting most insurance plans including Medicaid and Medicare, with services available for uninsured patients on a sliding scale based on income. Contact: 919-933-8494

Duke Outpatient Clinic: Provides primary care for adults (chronic disease management and acute care), with discounted care available based on family income and insurance. Contact: 919-471-8344

Lincoln Healthcare for the Homeless Clinic: Provides primary care and case management services for individuals experiencing homelessness. Located on the campus of Urban Ministries of Durham at 412 Liberty Street, Durham. Contact: 919-808-5640

If you recently lost or can no longer afford your health insurance, or if you're seeking health insurance for the first time -- you have options. See health insurance options available in North Carolina. To see if you qualify for Medicaid, contact your county Department of Social Services.

Need help finding health insurance you can afford? Sign up for an appointment to receive free assistance through the NC Navigator Consortium.

If you are an immigrant and uncertain of the healthcare resources available to you, view information about  Immigrant Access to Health Care & Benefits in Time of Emergency.

If you believe you might be experiencing symptoms of COVID-19 or have questions about COVID-19

Call any of the following free hotlines:

• North Carolina COVID-19 hotline 866-462-3821 (Open 24/7)
• UNC Health COVID-19 hotline 888-850-2684 (Open 24/7)
• Duke Health COVID-19 hotline 919-385-0429 (Open 8 a.m. - 5 p.m., Monday through Friday) 

Mental health and recovery support

Stress, anxiety, and other depression-like symptoms are common reactions in times of distress, and we want to make sure students have access to the supports needed. The SAMHSA’s Disaster Distress Helpline is a 24/7 national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories.

  • Call  1-800-985-5990
  • Text Message (English): Text "TalkWithUs" to 66746
  • Text Message (Espanol): “Hablanos” al 66746

Mental health and substance abuse recovery supports are also available locally:

Read more about ways to cope with emotional strains related to an infectious disease outbreak and potential increases in social isolation.

Support for Parents

Emergency Child Care

  • Find Childcare NC is assisting parents to find childcare in North Carolina for ages 0-12. Call 888-600-1685 to speak with a referral specialist.
  • You can receive free emergency child care for April and May 2020 if you are an essential worker responding to the COVID 19 crisis, you have an emergency child care need, and have a household income below the allowed limit. Complete this application to request assistance.
  • Child Care Services Association will conduct a referral search through the Child Care Referral Center. Call 855-327-5933 or email to connect with a child care counselor 
  • Visit the NC Division of Health and Human Services and use their online tool to find child care in your area.
  • Frankie Lemmon School and Development Center: Call 919 821-7436
  • Short-Term Cash Assistance through Work First - Provides short-term cash assistance and supportive services to qualifying families. Contact your local Department of Social Services in order to apply:

Diapers and Baby Care Items

  • Welcome Baby is providing free diapers through no contact, drive-thru pick-up at Durham Cooperative Extension on Fridays between 9 a.m. and 1 p.m. (721 Foster Street, Durham). No sign-in required. Call 919-560-0525 if you have any questions. 
  • Families can pick up diapers Mondays through Thursdays from 11 a.m. to 1 p.m. at El Centro Hispano (201 W. Weaver Street, Carrboro, NC 27510). Please call ahead to make sure that they have supplies, 919-945-0132.
  • Families can pick up diapers once per month at Orange County DSS (113 Mayo Street, Hillsborough, NC 27278). Please call ahead to confirm available pickup times, 919-245-2800.
  • El Centro Hispano is accepting applications for assistance through their COVID-Response Fund, which includes diapers and baby care items.

Meals for Children During School Closures

  • Durham FEAST sites will have free meals for kids aged 0-18 years, along with free shelf-stable ingredients and/or family-style casseroles for adults. Food will be available for pick-up according to the site schedule below. One person can pick up meals for the entire family. Kids do not need to be present to pick up their meals. All food is subject to availability and will be distributed on a first-come, first-served basis. Some vegetarian meals will be available at each site. No meals will contain pork or peanuts. Please see all the information in the links below to learn where the distribution sites are located and other important information. (Also available in Spanish.)
  • No Kid Hungry North Carolina is providing information about food resources when people text FOODNC to 877-877.
  • Check your local school district's web page for most up-to-date information on meals

Crisis Services

  • National Domestic Violence Hotline: Call 800-799-SAFE (200 languages) or chat online 24/7 to receive confidential support from highly trained advocates if you are experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of your relationship.
  • Durham County: Durham Crisis Response Center - All services are fully operational during COVID-19. Call 24-hour helpline 919-403-6562 (English); 919-519-3735 (Espanol)
  • Orange County: Compass Center - Call 24-hour helpline 919-929-7122 (English/ Espanol)
  • Orange County Rape Crisis Center: - Call 24-hour helpline 866-WE-LISTEN; 24-hour textline 919-504-5211

Disabled American Veterans (DAV) Relief Fund 

DAV established a COVID-19 Relief Fund for service-connected disabled veterans, which provides financial aid to disabled veterans that are being laid off or have had to close their small business. Funding is meant to help veterans pay bills, obtain food, and provide for families during these difficult times. Submit an online application.

Veterans need to complete the application and provide documentation verifying their status as a service-connected disabled veteran that has lost employment as a result of the pandemic. Small business owners and those who work independently may also be eligible. 

Useful References

  • NC 211
  • Bull City Online Resource Guide
  • OC Connect
Tax Assistance

The deadline for NC and federal tax filing has been extended to July 15, 2020. File your taxes for free using TaxSlayer Software.

If you have questions at any point while completing your return, you can email the VITA Program Manager, Paula Reif, and your questions will be answered within 48 hours by an IRS-Certified VITA volunteer. This free tax service is provided through the Retired and Senior Volunteer Program of Durham County.